Service + Solutions Suite
Smarter Returns & Recovery
Extend the services you offer to your customer and make their buying experience extraordinary! Item assembly, pickup, and return services at the click of a button.
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Nationwide Coverage
Across 50 States
In-Home Extraction
White-Glove Service
Innovative Platform
End-to-End Management
Revenue Generating Services
A standout feature of REFURN is selling our value-added services to your customers, which offers a dual advantage to bulky item retailers. This enhances retailer’s customer satisfaction, loyalty, conversion rates and boosts your Average Order Value (AOV).
Platform Integration
Cutting-edge technology that easily connects to your e-commerce platform.
White-Lable Offering
Natively integrate our value-added services with white-label offerings.
- Removal
- Installation
- Assembly
- Removal + Install
Return Management
- In an industry with extended trial periods, let us deal with the return hassle.
- No matter where a customer is, we’ll quickly retrieve returns, nationwide.
- Typical logistics companies can’t offer in-home extractions, but we can.
Recycle Returns
When sustainability is important, we ensure returns are properly recycled.
Destroy Returns
Assurance your returned products are not routed into a secondary market.
Donate Returns
Give back to your local community by utilizing our network to donate returns.
Recommerce Solutions
We make returns a revenue recovery opportunity rather than an automatic cost loss. Increase your customer experience by offering guaranteed satisfaction while minimizing your lost revenue if they return the product.
Revenue Recovery
Turn lost revenue into return revenue with out reseller network.
Approved Resellers
National network of buyers who will purchase your return items.
In-Home Extraction
Return items are picked up directly from your customer.
White Glove Service
We handle the entire return process from pickup and item re-sale.
Go beyond point of purchase with helpful in-home services
Industries We Serve
Bedding Retailers
In such a customer centric indusrty that offers extended trial periods, let us deal with the hassle of returns.
- Mattresses
- Box Springs
- Bunk Beds
- Bed Frames
- Adjustable Bases
- Day Beds
Furniture Retailers
Furniture returns are often already assembled and bulky. Let us handle the return logistics for you.
- Couch & Sofas
- Dressers
- Recliners
- Desks & Chairs
- TV Stands
- Tables
Fitness Retailers
Exercise products are heavy and difficult to manouver. Rely on a provider who specializes in big and bulky.
- Treadmills
- Ellipticals
- Exercise Bikes
- Rowing Machine
- Stair Steppers
- Weight Benches
Appliance Retailers
Appliances are one of the most difficult products to return. We can help extract them properly.
- Refrigerators
- Freezers
- Washer & Dryer
- Stove & Oven
- Wine Coolers
- Grills / Fire Pits
Electronic Retailers
Appliances are one of the most difficult products to return. We can help extract them properly.
- Televisions
- Computers
- Stereo Systems
- Audio Equipment
- E-Bikes / Scooters
- Music Instruments
Outdoor Retailers
Appliances are one of the most difficult products to return. We can help extract them properly.
- Trampolines
- Basketball Goals
- Playgrounds
- Gazebos & Sheds
- Dog Houses
- Hot Tub & Pool
Niche Retailers & More…
Appliances are one of the most difficult products to return. We can help extract them properly.
- Home Saunas
- Office Cubicles
- Large Toolboxes
- Medical Tables
- Massage Tables
- Caskets
Choose REFURN to upgrade how you handle bulky retail products
Nationwide Network
No matter where a customer is located, we can quickly retrieve item(s) for safe return to your locations, nationwide.
Painless Process
Let our dedicated team of providers and support agents handle your returns and create a better customer experience.
Innovative Software
Our platform lets you easily schedule and monitor returns. We can also coordinate with customers direct, saving you time.
In-Home Extractions
Typical logistics companies are restricted when removing home items, mainly bulky items. We’re not restricted this way.
Trusted by Top Brands
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Work with One Company for All Reverse Logistics
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