Return Management Made Easy
Stop losing on returns when you can improve customer experience by adding our revenue generating and value-added services.
Revenue Generation
Revenue Generation
Open new revenue opportunities while serving your customers needs without adding any major infrastructure.
Returns Management
Returns Management
Centralize all of your return operations while adding options for how to handle each item.
Installation
Installation
Our nationwide network of certified professionals can ensure a great experience for your installation.
Assembly
Assembly
Our nationwide network of certified professionals can ensure a great experience for your assembly.
Trusted by Leading Companies
Leading E-Commerce Companies are Growing Return Revenue with REFURN
National Coverage
Our providers are in your customers local area
Our extensive network of providers gives you instant national service coverage for all your reverse logistics needs.
In-Home Extraction
We retrieve your items where our competitors won’t
Customers no longer need to move big and bulky products to their garage or porch themselves for a return pickup, which improves their experience with your company.
Centralized Service Management
One partner to handle returns
Stop juggling multiple vendors just to handle your return haul away, transport, or disposal. We cover everything once a request is submitted including customer communication and arrangement.
New Revenue Generation
Tap into a new revenue stream by upselling our home services to customers and reduce buyer friction by providing options to help beyond their purchase.
Beyond Customer Returns
Offer your customers a more personalized service
Offer our in-home bonus services at point of purchase to increase conversions and revenue. Improve brand loyalty and satisfaction, without modifying infrastructure.
Assembly
Assemble new products upon delivery.
Installation
Moving bulky items, wire plugs, attach hoses, etc.
Removal
Old item removal with the purchase of a new item.
Remove + Install
Remove old item and install new item combo.
Return Management Solutions
A complete suite for managing retail returns by a single source provider, creating the best customer experience on the market.
Explore return services
Our nationwide provider network coverage
Our providers are a key component of our national infrastructure, providing reliable and scalable return resources to customers around the country.
Trusted by Leading Companies
I’ve used this company numerous times. More recently to assemble furniture Wayfair was unable to complete after two visits. Very easy to book online. Prompt, courteous, reasonable prices.
Wayfair
RRWT CustomerOur customer Lucille Flammia said her providers service was “superb”. Let them know we at Ghost Bed truly appreciate the professionalism.
Ghost Bed / Nature’s Sleep
Asst White Glove CoordinatorThe positive feedback from our customers utilizing REFURN’s pickup service offer great feedback on how quick, kind and professional your team is. We appreciate our partnership.
FXI
Customer Care ManagerIndustries We Serve
Industries We Serve
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