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Furniture Stores That Assemble

Consider this – a customer buys a stylish sofa or a new desk from your store. They’re thrilled, until they get home and are greeted by a pile of parts and a confusing instruction manual. By providing furniture assembly for your customers, you can make the process of getting their furniture assembled hassle-free. Read on […]


Customer Experience
Article

What Percentage of Online Purchases are Returned?

In the e-commerce world, boosting return rates is a big deal for businesses trying to keep customers happy in the competitive online retail scene. Companies need to be proactive to navigate this efficiently to ensure retention with customers in a competitive space. As online shopping grows, so does demand. Companies deliver thousands of packages daily […]


Metrics
Article

Understanding Return Rates for Brick-and-Mortar Stores

Brick-and-mortar businesses have found it difficult to compete with online businesses, because the latter usually have lower operating costs and greater flexibility. So, how can traditional retailers improve on return rates and better compete with online-only firms? Brick-and-mortar stores have an average return rate of 10.2% compared to the average 17.6 of online stores. This […]


Metrics
Article
Industry: Sleep

How Offering Mattress Removal can Reduce Return Rate

Online retailers often find themselves seeking a seamless way to help consumers get rid of an old mattress when they purchase a new one. Enhance customer satisfaction and address environmental concerns by offering mattress removal and eco-friendly disposal. In the ever-evolving mattress industry, the pursuit of the ideal bed frequently encounters the difficulty of handling […]


Growth Strategy
Article

How New California Recycling Laws Affect Mattress Retailers

The state of California began expanding mattress and textile recycling laws in January 2020, putting a burden on mattress retailers that process plenty of returns. As of January 2021, businesses that manufacture and/or distribute mattresses, futons, box springs, adjustable bed frames, and foundations to end-users living in California were required to offer free pickup and […]


Returns Management
Article

Navigating Massachusetts’ Mattress Disposal Regulations

Disposing of mattresses has become challenging in Massachusetts, as residents are now prohibited from discarding mattresses and textiles through trash pickup. Since 1990, the Massachusetts Department of Environmental Protection (MASSDEP) has forbidden the disposal or transportation for disposal of specific types of waste as a measure to minimize it. Starting November 2022, this law now […]


Returns Management
Article

California Regulations Ban Gas-Powered Lawn Mowers: Tips for Lawn Care Businesses

California is making the switch from gas to battery-powered lawn mowers. You can offset gear costs with REFURN’s API shopping cart integration. Californians must bid farewell to the era of preparing and starting the lawnmower multiple times just to get it running for a basic lawn mowing session. Lawmakers at the state level aim to […]


Returns Management
Article

The Advantages of Selling Used Items and Products

Individuals and businesses are embracing the positives of buying and reselling items. While this is typically associated with thrift stores, the retail industry as a whole uses this to generate more revenue and, in some cases, lessen environmental impact. Retailers recognize the advantages that come with reselling used items, as well as thrift shopping on […]


Retail
Article

Last Mile Delivery Cost Breakdown

Online shopping is more convenient for most consumers. It’s simple to choose items online, opt for quick delivery, and receive them at your doorstep within two days. But many e-commerce companies, do not have a suitable last mile delivery solution to match the required delivery speed needed to meet consumer demand. Businesses refer to last […]


Growth Strategy
Article

How to Reduce Return Inventory Destruction

In the ever-evolving world of business, maintaining efficient inventory management is crucial to sustaining success. Whether you’re dealing with excess inventory, obsolete items, or asset write-offs, the goal is to minimize inventory destruction and maximize your bottom line. This guide will explore various strategies to help your business reduce inventory write-offs, liquidate excess inventory, and […]


Best Practices

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