Service + Solutions Suite

Smarter Returns & Recovery

Extend the services you offer to your customer and make their buying experience extraordinary! Item assembly, pickup, and return services at the click of a button.

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Nationwide Coverage

Across 50 States

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In-Home Extraction

White-Glove Service

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Innovative Platform

End-to-End Management


Revenue Generating Services

A standout feature of REFURN is selling our value-added services to your customers, which offers a dual advantage to bulky item retailers. This enhances retailer’s customer satisfaction, loyalty, conversion rates and boosts your Average Order Value (AOV).


Platform Integration

Cutting-edge technology that easily connects to your e-commerce platform.


White-Lable Offering

Natively integrate our value-added services with white-label offerings.

  • Removal
  • Installation
  • Assembly
  • Removal + Install

Return Management

  • In an industry with extended trial periods, let us deal with the return hassle.
  • No matter where a customer is, we’ll quickly retrieve returns, nationwide.
  • Typical logistics companies can’t offer in-home extractions, but we can.

Recycle Returns

When sustainability is important, we ensure returns are properly recycled.


Destroy Returns

Assurance your returned products are not routed into a secondary market.


Donate Returns

Give back to your local community by utilizing our network to donate returns.


Recommerce Solutions

We make returns a revenue recovery opportunity rather than an automatic cost loss. Increase your customer experience by offering guaranteed satisfaction while minimizing your lost revenue if they return the product.


Revenue Recovery

Turn lost revenue into return revenue with out reseller network.


Approved Resellers

National network of buyers who will purchase your return items.


In-Home Extraction

Return items are picked up directly from your customer.


White Glove Service

We handle the entire return process from pickup and item re-sale.

Go beyond point of purchase with helpful in-home services

Industries We Serve

Bedding Retailers

In such a customer centric indusrty that offers extended trial periods, let us deal with the hassle of returns.

  • Mattresses
  • Box Springs
  • Bunk Beds
  • Bed Frames
  • Adjustable Bases
  • Day Beds
Bedding Retail Returns

Furniture Retailers

Furniture returns are often already assembled and bulky. Let us handle the return logistics for you.

  • Couch & Sofas
  • Dressers
  • Recliners
  • Desks & Chairs
  • TV Stands
  • Tables
Furniture Retail Returns

Fitness Retailers

Exercise products are heavy and difficult to manouver. Rely on a provider who specializes in big and bulky.

  • Treadmills
  • Ellipticals
  • Exercise Bikes
  • Rowing Machine
  • Stair Steppers
  • Weight Benches
Fitness Retail Returns

Appliance Retailers

Appliances are one of the most difficult products to return. We can help extract them properly.

  • Refrigerators
  • Freezers
  • Washer & Dryer
  • Stove & Oven
  • Wine Coolers
  • Grills / Fire Pits
Appliance Retail Returns

Electronic Retailers

Appliances are one of the most difficult products to return. We can help extract them properly.

  • Televisions
  • Computers
  • Stereo Systems
  • Audio Equipment
  • E-Bikes / Scooters
  • Music Instruments
Electronic Retail Returns

Outdoor Retailers

Appliances are one of the most difficult products to return. We can help extract them properly.

  • Trampolines
  • Basketball Goals
  • Playgrounds
  • Gazebos & Sheds
  • Dog Houses
  • Hot Tub & Pool
Big and bulky returns for for outdoor retailers

Niche Retailers & More…

Appliances are one of the most difficult products to return. We can help extract them properly.

  • Home Saunas
  • Office Cubicles
  • Large Toolboxes
  • Medical Tables
  • Massage Tables
  • Caskets
Niche Retail Returns

Choose REFURN to upgrade how you handle bulky retail products

Nationwide Network

No matter where a customer is located, we can quickly retrieve item(s) for safe return to your locations, nationwide.

Painless Process

Let our dedicated team of providers and support agents handle your returns and create a better customer experience.

Innovative Software

Our platform lets you easily schedule and monitor returns. We can also coordinate with customers direct, saving you time.

In-Home Extractions

Typical logistics companies are restricted when removing home items, mainly bulky items. We’re not restricted this way.


Trusted by Top Brands

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