Return Management That Drives Revenue

Stop losing on returns when you can improve customer experience by adding our revenue recovery and generating services.

Revenue Generation

Revenue Generation

Open new revenue opportunities while serving your customers needs without adding any major infrastructure.

Revenue Recovery

Revenue Recovery

Stop losing money on returns and recover revenue using our certified network for in-home extraction and purchase of your returns.

Installation & Assembly

Installation & Assembly

Our nationwide network of certified professionals can ensure a great experience for your product assembly or installation.

Returns Management

Returns Management

Centralize all of your return operations while adding options for how to handle each item.

Legacy return process = brand problems

Current return logistics for big & bulky items are a nightmare for you and your customers… and it’s eating your margins alive!

Illustration portraying the difficulty of moving large products outside for return pickups

Ability to offer in-home extraction

Customers struggle moving heavy items prior to a return decision. Improve their experience with in-home extraction!

Illustration demonstrating the hassle e-commerce companies face dealing with multiple logistics partners

Balancing multiple logistic partners to handle your return process

It can be exhausting to make arrangements for product pickup, transport, and disposal across different companies. What if you submit the request and it’s fully handled by one partner throughout the entire process?

Graphic showing the difficulties customers face when assembling large bulky products

No in-home service options to help customer assemble large products

Creating properly detailed instructions can be as confusing to customers as IKEA. Perhaps a three-part video tutorial just to assemble your product correctly? What if you could dispatch nationwide trained professionals to assemble your products as a direct benefit to your customers, on-demand?

Analytics graph displaying negative profit margins from free trial satisfaction guarantees

Lack trial-guarantee margin recovery

Your market demands a satisfaction guarantee, but return costs are killing your bottom line. What if you could flip that trend line?

New Revenue Generation

Tap into a new revenue stream by upselling our home services to customers and reduce buyer friction by providing options to help beyond their purchase.


Beyond Customer Returns

Offer your customers a more personalized service

Offer our in-home bonus services at point of purchase to increase conversions and revenue. Improve brand loyalty and satisfaction, without modifying infrastructure.

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Assemble new products upon delivery.

Install Icon


Moving bulky items, wire plugs, attach hoses, etc.

Removal Icon


Old item removal with the purchase of a new item.

Install Removal Icon

Remove + Install

Remove old item and install new item combo.

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Our nationwide provider network coverage

Our providers are a key component of our national infrastructure, providing reliable and scalable return resources to customers around the country.


Trusted by Leading Companies

Quick, professional and kind! These guys are the best!!! Love supporting our locally owned business!!! Shawn and Cory are the best!

I’ve used this company numerous times. More recently to assemble furniture Wayfair was unable to complete after two visits. Very easy to book online. Prompt, courteous, reasonable prices.

Our customer Lucille Flammia said her providers service was “superb”. Let them know we at Ghost Bed truly appreciate the professionalism.

The positive feedback from our customers utilizing REFURN’s pickup service offer great feedback on how quick, kind and professional your team is. We appreciate our partnership.

Quick, professional and kind! These guys are the best!!! Love supporting our locally owned business!!! Shawn and Cory are the best!

Refurn was great. They were able to come early than scheduled and the two gentleman that loaded were great. Had everything taken care of in a short amount of time.

Refurn was a great find. I made arrangements the night before for pickup of mattresses and some other items the next day.

Customer service was top-notch. Garvi was my assigned pickup man and he was wonderful – prompt, professional, helpful and courteous.

Refurn prices were quite reasonable. I would be happy to recommend them to anyone seeking this type of service.

Two young men were on time, removed a couch and a sleeper sofa in about 10 minutes. They were friendly and efficient. I will use this business again.

Wonderful service. Kept in touch with arrival date and time window. On time. Efficient and pleasant people. Good price. Great customer service when I had a question.

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Leesa Brand Logo
ZLINE Brand Logo
GRIND Brand Logo
Gozney Brand Logo
Basi Brand Logo

Industries We Serve

Industries We Serve

Bedding Retailers

In such a customer centric industry that offers extended trial periods, let us deal with the hassle of returns.

  • Mattresses
  • Box Springs
  • Bunk Beds
  • Bed Frames
  • Adjustable Bases
  • Day Beds

Furniture Retailers

Furniture returns are often already assembled and bulky. Let us handle the return logistics for you.

  • Couch & Sofas
  • Dressers
  • Recliners
  • Desks & Chairs
  • TV Stands
  • Tables

Appliance Retailers

Appliances are one of the most difficult products to return. We can help extract them properly.

  • Refrigerators
  • Freezers
  • Washer & Dryers
  • Stove & Oven
  • Wine Coolers
  • Large Grills

Exercise & Gym Equipment

Exercise products are heavy and difficult to manouver. Rely on a provider who specializes in big and bulky.

  • Treadmills
  • Ellipticals
  • Exercise Bikes
  • Rowing Machine
  • Stair Steppers
  • Weight Benches

Ready to get started?

Connect With Us Today!

Work with One Company for All Reverse Logistics

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