Return Management That Drives Revenue
Stop losing on returns when you can improve customer experience by adding our revenue recovery and generating services.
Revenue Generation
Revenue Generation
Open new revenue opportunities while serving your customers needs without adding any major infrastructure.
Revenue Recovery
Revenue Recovery
Stop losing money on returns and recover revenue using our certified network for in-home extraction and purchase of your returns.
Installation & Assembly
Installation & Assembly
Our nationwide network of certified professionals can ensure a great experience for your product assembly or installation.
Returns Management
Returns Management
Centralize all of your return operations while adding options for how to handle each item.
Legacy return process = brand problems
Current return logistics for big & bulky items are a nightmare for you and your customers… and it’s eating your margins alive!
Ability to offer in-home extraction
Customers struggle moving heavy items prior to a return decision. Improve their experience with in-home extraction!
Balancing multiple logistic partners to handle your return process
It can be exhausting to make arrangements for product pickup, transport, and disposal across different companies. What if you submit the request and it’s fully handled by one partner throughout the entire process?
No in-home service options to help customer assemble large products
Creating properly detailed instructions can be as confusing to customers as IKEA. Perhaps a three-part video tutorial just to assemble your product correctly? What if you could dispatch nationwide trained professionals to assemble your products as a direct benefit to your customers, on-demand?
Lack trial-guarantee margin recovery
Your market demands a satisfaction guarantee, but return costs are killing your bottom line. What if you could flip that trend line?
Return Management Solutions
A complete suite for managing retail returns by a single source provider, creating the best customer experience on the market.
Explore return services
New Revenue Generation
Tap into a new revenue stream by upselling our home services to customers and reduce buyer friction by providing options to help beyond their purchase.
Beyond Customer Returns
Offer your customers a more personalized service
Offer our in-home bonus services at point of purchase to increase conversions and revenue. Improve brand loyalty and satisfaction, without modifying infrastructure.
Assembly
Assemble new products upon delivery.
Installation
Moving bulky items, wire plugs, attach hoses, etc.
Removal
Old item removal with the purchase of a new item.
Remove + Install
Remove old item and install new item combo.
Our nationwide provider network coverage
Our providers are a key component of our national infrastructure, providing reliable and scalable return resources to customers around the country.
Trusted by Leading Companies
I’ve used this company numerous times. More recently to assemble furniture Wayfair was unable to complete after two visits. Very easy to book online. Prompt, courteous, reasonable prices.
Wayfair
RRWT CustomerOur customer Lucille Flammia said her providers service was “superb”. Let them know we at Ghost Bed truly appreciate the professionalism.
Ghost Bed / Nature’s Sleep
Asst White Glove CoordinatorThe positive feedback from our customers utilizing REFURN’s pickup service offer great feedback on how quick, kind and professional your team is. We appreciate our partnership.
FXI
Customer Care Manager
Industries We Serve
Industries We Serve
Latest Articles & Insights
How Decentralized Reverse Logistics Services are Costing You on Big & Bulky
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