Return Management Services

Product Recall Returns

Efficient product recall management can turn a potential disaster into a manageable situation. With the right tools and strategies, navigate the complexities of recalls while protecting your customers and your brand.

Partner with us .

In-Home Return Extraction

Easily Navigate Your Recall Returns

Recalls are an expense no company wants to take on. REFURN helps ease the the process of returning a recalled product for a refund or replacement. Not only do we offer quick turnaround times, but also, truly a seamless experience with our nationwide network of local providers to handle your big and bulky item returns.

Nationwide Network

No matter where a customer is located, we can quickly retrieve item(s) for safe recall return drop off, nationwide.

Painless Process

Let our dedicated team of providers and support agents handle your returns and create a better customer experience.

Innovative Software

Our platform lets you easily schedule and monitor returns. We can also coordinate with customers direct, saving you time.

In-Home Extractions

Typical logistics companies are limited when entering homes to remove bulky items. We’re not restricted this way.

Dashboard

How Does It Work?

1

Return Initiated

Customer initiates the return via your online store or call your customer support for return authorization.

2

Return Dispatched

Our platform automates the scheduling of a Loader with your customer, providing one seamless & convenient experience.

3

Item Retrieved

Our local Loader arrives at the scheduled appointment to retrieve the item(s) without the normal logistics restrictions.

4

Recall Return

Our Loader team then ensures that the faulty product is pulled from shelves and consumer hands.

Two men packing a big and bulky item for return to store

Experts in Handling Large and Bulky Items

The modern approach for how you handle return logistics for bulky products. Making it easier on you and your customers.

Partner with us
Two men loading a packed return into a box truck

Seamless Big & Bulky Item Recalls Made Easy

Our streamlined process, coupled with an expert network of contracted personnel, ensures a hassle-free experience from start to finish. We’ll handle the proper disposal of the recalled products.

  • Flexible scheduling options tailored to your needs
  • Simplified experience for consumers & streamlined operations
  • Our team efficiently manages the entire process

Trusted by Leading Companies

Avocado Logo
SOULCYCLE Brand Logo
THOR Kitchen Logo
GRIND Brand Logo
Gozney Brand Logo
Basi Brand Logo

End-To-End Solutions

White-Glove Bulky Product Services

A complete suite of retail return management post purchase solutions by a single source provider to offer to your customers.

View services
Icon

Recall Return

We make recalls less stressful for you and your customers.

Learn more
Icon

Recycle Return

Properly recycled in a sustainable manner.

Learn more
Icon

Destroy Return

Safely extracted and moved to a proper destruction facility.

Learn more
Assembly Icon

Product Assembly

Offer new item setup services to all your customers.

Learn more

Ready to get started?

Connect With Us Today!

Work with One Company for All Reverse Logistics

Let’s Talk →