Service Suite

Product Return to Vendor

No matter where your customer is located we will retrieve your return and ensure its delivery to your designated distribution center.

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White Label Return Services

Our White-Label Vendor Return Services

We ensure your product is retrieved from your customers nationwide and properly returned to your distribution center(s), allowing you to do what you want with the item. We take the headache off your team by working directly to you from the customer with a click of a button.

Nationwide Network

Leverage our national coverage and offer returns to customers no matter where they are located.

Innovative Platform

Our platform lets you easily schedule and monitor returns. We also coordinate with customers.

In-Home Extraction

Bulky items require care and we are trained to remove items from inside your customer’s home.

Return Automation

Our logistics process is designed to handle your customer’s return experience effortlessly.

Bulky Return Retrieval

Safely Retrieve Returns Nationwide

Regardless of your customer’s location, REFURN has a nationwide network to retrieve your big and bulky items for return to your warehouse. We handle the scheduling, retrieval, and return to facility reducing your overhead.

  • Leverage our innovative software platform
  • Tap into our national network of local providers
  • Create a seamless and pain-free return experience

How Does It Work?

providing one seamless and convenient return experience for both your brand and your end customer.

1

Return Initiated

Customers initiate the return via your online store or call your customer support line for authorization.

2

Return Dispatched

Our native return platform automates the seamless scheduling of a local provider with your customer.

3

Item Retrieved

Our local provider arrives at the scheduled appointment to retrieve item(s) without any restrictions.

4

Item Returned

Our provider team then delivers return item(s) to an approved distribution center or initiates shipping.

End-To-End Returns

White-Glove Return Solutions Suite

A complete suite of retail return management solutions by a single source provider to offer your customers any type of return.

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Return to Store

Picked up and delivered back to your store with ease.

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Recycle Return

Properly recycled in a sustainable manner.

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Destroy Return

Safely extracted and moved to a proper destruction facility.

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Recommerce

Regain revenue by reselling to a secondary market.

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Work with One Company for All Reverse Logistics

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