Articles & Insights
Panel at Home Delivery World ~ Are legacy return processes killing your brand?Hosted by Garrett Stefan and Chad Danklef They were created with your company needs in mind, rather than the customer. They have been stagnant for decades – “the way its done”. They don’t account for the speed of delivery and customer’s ability to […]
Achieving California compliance while increasing customer experience through return management solutions for Leesa Mattress.
The state of California began expanding mattress and textile recycling laws in January 2020, putting a burden on mattress retailers that process plenty of returns. As of January 2021, businesses that manufacture and/or distribute mattresses, futons, box springs, adjustable bed frames, and foundations to end-users living in California were required to offer free pickup and […]
Disposing of mattresses has become challenging in Massachusetts, as residents are now prohibited from discarding mattresses and textiles through trash pickup. Since 1990, the Massachusetts Department of Environmental Protection (MASSDEP) has forbidden the disposal or transportation for disposal of specific types of waste as a measure to minimize it. Starting November 2022, this law now […]
California is making the switch from gas to battery-powered lawn mowers. You can offset gear costs with REFURN’s API shopping cart integration. Californians must bid farewell to the era of preparing and starting the lawnmower multiple times just to get it running for a basic lawn mowing session. Lawmakers at the state level aim to […]
In the world of e-commerce, managing product returns and exchanges is a crucial aspect of running a successful business. Whether you’re a seasoned online retailer or just starting your e-commerce journey, understanding the ins and outs of returns management is essential. This guide will dive into the intricacies of returns management, explore different types of […]